As you may know our sweet team member Sue Dahlstrom retired to spend more time with her family. As a result, we received the impressive resume of Beverly Biedscheid and now she is the newest member of our fraud fighting team. She is a Corporate Escrow Administrator and she took a few minutes out of her busy day to answer interview questions so you could get to know her.

• Phonetic Pronunciation of your last name?  Beach–Eyed.
• How long were you with the Fidelity National Title operation in Sacramento, California?  Total of 5 years.
• How long have you been in the industry?  26 years.
• How did you get started?  I started in 1992, as Escrow Technician in the lender division at Fidelity National Title in Sacramento, working with eight escrow teams ordering payoffs and insurance. This was back before email, so you can image the volume of mail that could come in daily to be distributed to the files!
• What type of fraud attempts do you feel are the most preventable?  All fraud is preventable. However, wire fraud can be prevented by simply having continuous direct contact with the customer. We, as settlement agents, have to be extremely diligent on every file, every time. A quick phone call can go a long way at preventing a loss.
• What is your favorite article in Fraud Insights?  All are fantastic, but I really do like the one about phishing attempts, "Go Phish." Working at a fast pace it is easy to open an email and click on an attachment without realizing it is not a legitimate email. Moral of the story…Always Pay Attention!
• What about yourself can you share with our readers?  My entire family has been involved in the real estate industry; from lending to escrow to legal. I guess it is a family affair.
• If you were stranded on a desert island and could only take three items, what would you bring?  My husband, sons and a working cell phone to call for help.
• Favorite ice cream?  It is a tie between Oregon Blackberry and Rocky Road.
• What would you do if you won the lottery?  Donate to several charities then bye–bye escrow…hello travel!
• What was your very first job?  I was a sales clerk at Clothestime. I applied at least half a dozen times but I was only 15 years old. The manager made me a deal, "Stop bringing in applications and I will hire you when you turn 16." My first day was on my 16th birthday and stayed until I left for college two years later.
• Who is your favorite athlete?  Serena Williams.

Beverly can be reached by email at Beverly.Biedscheid@fnf.com or by telephone at 949.255.9027. Feel free to reach out and give her a warm welcome!