On July 9, 2019, a mobile signing agent met with an elderly woman who was selling her home in Texas. The escrow officer in Texas made all the arrangements for a mobile signer to meet with the seller because she had moved to Mississippi and lived in an apartment located in a senior living complex. The seller had been declared legally blind, but could still see well enough to sign documents and write checks.

On July 30, 2019, after the transaction had already closed, the manager of the mobile signing company received a call from the escrow officer in Texas, who reported the notary was taking financial advantage of the elderly seller.

The escrow officer said the seller called her real estate agent in Texas and shared some disturbing details about her meeting with the mobile signing agent on July 9, 2019. The seller said that when they met, the mobile signing agent told her a big sob story about her financial and car problems and the seller felt so bad for her, she wrote her a check for $2,000.

Then on July 10, 2019, the mobile signing agent returned to the seller's apartment asking for more money, which was supposedly the difference she needed to finance a car. The elderly seller wrote her another check for $1,200. She is a life–long Christian who is generous and has helped people financially throughout her life.

On July 28, 2019, the mobile signing agent called the seller again and said she wanted to visit her and bring a thank you gift. The next day, the mobile signing agent visited the seller and continued to tell her sob story — and asked for more money in the form of a loan. The seller did not want to give it to her, but she was uncomfortable and a little fearful. She reluctantly agreed to give her another $2,500.

When the seller left the room to get her checkbook, she could hear the mobile signing agent talking to someone on her cell phone. When the seller returned, the signing agent told her $2,500 was not enough — she needed more. The elderly seller said she was not going to give her anything more, she wrote her a check for $2,500 and the signing agent left.

The seller felt she was being taken advantage of so she called her bank right away to report what transpired. The bank representative agreed and placed a stop payment on the $2,500 check. The seller notified the signing agent that she had to place a stop payment on the check due to needing the money for a family emergency. But she was fearful the mobile signing agent might come back again and she was concerned for her safety. The real estate agent advised the seller to file a police report, which she did.

The mobile signing company immediately removed the signing agent from their approved vendor list and filed the required elder abuse reports with the authorities in Mississippi. They also reported the incident to the Mississippi Secretary of State who oversees Notary Publics.