All-Stars are highly effective and productive individuals. They are often self-starters, who are trustworthy, compassionate and demonstrate a high standard of conduct. They are tenacious and possess the ability to work with different personality traits. This month we are featuring four individuals that were recipients of the FNF All-Star award.
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Jenny Glick
Senior Commercial Escrow Officer
Pleasanton, CA
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The Fidelity National Title operation in Pleasanton, California has been intensely focused on increasing communication, collaboration and promoting new synergies between sales executives and escrow staff. Jenny Glick wholeheartedly embraced this initiative. The result has been a noticeable increase in customer connections and a more concerted approach to customer engagement.
Jenny has received excellent feedback from customers about Fidelity’s consistency and ability to identify their needs more effectively in this new and changing market. She has proven to be a leader in this initiative, paving the way for continued growth in operation.
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Jamie Forsythe
Executive Administrative Assistant
Dallas, TX
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The Company recognizes Jamie Forsythe as being one of the most extraordinary individuals the operation has the pleasure to work with. She has done an amazing job year after year at onboarding and supporting the Company’s fee nation. She tasks herself with ensuring every licensed employee meets their continuing education requirements.
Jaime is the Executive Administrative Assistant for Chicago Title Company, and her toughest job of all is managing both John Tannous, President of Chicago Title Company in Texas and Gil Ernst, Executive Vice President Regional Manager.
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Daisy Su
Escrow Officer
Honolulu, HI
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Daisy Su began as an assistant and worked her way up to the promotion of Escrow Officer. Daisy has always been an extremely hard worker, reliable, competent and dedicated to customer service. She is extremely quick to answer emails or phone calls 24 hours a day and seven days a week. She strives to meet with her customers face-to-face by conducting as many in-person signings as possible.
Daisy never fails to say thank you and show her appreciation to her colleagues. She recognizes and projects her understanding that we are all on the same team, working towards the same goal. Her colleagues are proud to work with her. Her expertise is the very reason why she receives so much repeat business.
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Katherine Burghard
Title Examiner
Houston, TX
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Katherine Burghard started in the title business in 1991. She is a commercial title examiner who works closely with underwriting and escrow officers to insure high liability commercial deals. Katherine is Charter Title Company’s go-to for all complicated or high liability transactions. She is very knowledgeable and always willing to share her knowledge to help train others.
Katherine has won multiple title awards including Commercial Examiner of the Year and Title Plant MVP. Charter Title Company believes there is no one more deserving of the All-Star honor.
Article provided by contributing author:
Diana Hoffman, Corporate Escrow Administrator
Fidelity National Title Group
National Escrow Administration
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