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An outside title company recently reported the courier company used for their offices had one of their drivers' cars stolen in March 2015. Keys to the title company's branch offices were in the car and were "semi–labeled" with the office addresses. The owner of the courier company alerted the title company's operations manager immediately.
The operations manager alerted all branch office managers and arrangements were made to have the locks changed that night. A police report was filed with local law enforcement.
Luckily there were no packages containing customers' non–public information in the car at the time of theft, as all of the deliveries had already been made. All of the branches reviewed the closings they had received and nothing was missing.
The owner of the courier company agreed to reimburse the title company for its re–keying costs.
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MORAL OF THE STORY
The courier company should be instructed to color code the branch office keys and to keep the color coding locked in their office, rather than coding the keys with branch addresses, since the keys can be lost and/or stolen. No one wants the keys to fall into the hands of someone who might be malicious enough to enter a branch office and take the property inside.
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